REFUND & RETURN POLICY


This Refund & Return Policy applies to all digital products sold on Nevcta.

By completing a purchase, you agree to the terms described below.


1. Digital Products – No Physical Returns

Nevcta exclusively sells digital products delivered via instant download or email.

Because our items are not physical goods, no physical returns are accepted under any circumstances.


2. No Refunds After Access or Download

Since digital products are accessible immediately upon purchase, we cannot issue refunds once the file has been opened, downloaded, or accessed in any way.

This policy exists because digital items cannot be “returned” once delivered.


3. Eligible Cases for Support or File Replacement

While refunds are not available, we are committed to ensuring that every customer successfully receives their product.

We will provide assistance or replace your files (at no additional cost) in the following situations:

  • You did not receive the download email

  • The download link is not working

  • You received the wrong file by mistake

  • There are technical issues preventing you from accessing the content

If any of the above applies, contact us and we will resolve the issue promptly.


4. Incorrect Purchase or Change of Mind

Refunds cannot be issued for:

  • Change of mind

  • Purchasing the wrong item

  • Not reading the product description

  • Personal preference after accessing the content

Please review all product descriptions carefully before completing your purchase.


5. How to Request Assistance

If you experience any issues with your digital product, contact us at:

📩 info.nevcta@gmail.com

Include your order number and a brief description of the problem.
We typically reply within 24–48 hours.


6. Agreement

By purchasing on Nevcta, you acknowledge and accept this Refund & Return Policy.